Terms & Conditions

Last updated: 27/04/2025

These Terms of Service ("Terms") govern your access to and use of Trionfi & Matto's website, products, and services (collectively, the "Services"). By accessing or using the Services, you agree to be bound by these Terms. If you do not agree, do not use the Services.

1. Definitions

  • "Company," "we," "us," or "our" refers to Trionfi & Matto, located at Rutens väg 8, 134 36 Gustavsberg, Sweden.

  • "User," "you," or "your" refers to any individual or entity that accesses or uses the Services.

  • "Content" means text, graphics, images, software, audio, video, and other materials.

2. Eligibility

You must be at least 18 years old to use the Services or place an order. By using the Services, you represent that you have the legal capacity to enter into a binding agreement under applicable law.

3. Account Registration

Some features may require an account.

  • You agree to provide accurate, current, and complete information.

  • You are responsible for safeguarding your account credentials.

  • You are responsible for all activities that occur under your account.

  • We may suspend or terminate accounts that violate these Terms.

4. Use of the Services

You agree to use the Services only for lawful purposes and in accordance with these Terms. You agree not to:

  • Violate any applicable law or regulation.

  • Infringe the rights of others, including intellectual property or privacy rights.

  • Upload or transmit malware, viruses, or harmful code.

  • Interfere with or disrupt the Services or servers.

  • Attempt to gain unauthorized access to any systems or data.

5. Content and Digital Product Restrictions

5.1 Your Content

You retain ownership of Content you submit or upload. By submitting Content, you grant us a worldwide, non-exclusive, royalty-free, transferable, sublicensable license to use, host, store, reproduce, modify, display, and distribute your Content solely to operate and improve the Services.

5.2 Digital Products – License and Restrictions

Digital products are licensed, not sold. Unless otherwise stated in writing:

  • You are granted a limited, non-exclusive, non-transferable, non-sublicensable license for personal or internal business use only.

  • Reselling, sharing, sublicensing, distributing, reproducing, or making digital products available to third parties is strictly prohibited.

  • You may not modify, reverse engineer, or create derivative works from digital products.

Violation of these restrictions may result in immediate termination of access without refund and may expose you to legal liability.

5.3 Our Content

All Content provided by the Company, including trademarks, logos, and software, is owned by or licensed to us and is protected by intellectual property laws.

6. Copyright Infringement and DMCA Policy

We respect intellectual property rights and expect users to do the same.

6.1 Copyright Complaints (DMCA)

If you believe that any content available through the Services infringes your copyright, you may submit a written notice including the following information:

  1. Identification of the copyrighted work claimed to have been infringed.

  2. Identification of the allegedly infringing material and its location.

  3. Your name, address, email address, and telephone number.

  4. A statement that you have a good-faith belief that the use is not authorized by the copyright owner, its agent, or the law.

  5. A statement, made under penalty of perjury, that the information in the notice is accurate and that you are the copyright owner or authorized to act on the owner's behalf.

  6. Your physical or electronic signature.

Copyright notices should be sent to:

Copyright Agent
Email: contact@trionfimatto.com

6.2 Counter-Notification

If you believe that material you submitted was removed or disabled as a result of mistake or misidentification, you may submit a counter-notification containing the information required under applicable law.

6.3 Repeat Infringers

We reserve the right to terminate accounts or access of users who are repeat copyright infringers.

7. Third-Party Services and Links

The Services may contain links to third-party websites or services. We do not control and are not responsible for third-party content, policies, or practices. Your use of third-party services is at your own risk and subject to their terms.

7. Products, Orders, and Payments

7.1 VAT, Customs, and International Sales

We sell Products internationally.

  • Prices may be displayed inclusive or exclusive of VAT depending on your location and applicable law.

  • For customers within the EU, VAT will be charged in accordance with applicable EU VAT rules.

  • For customers outside the EU, prices generally exclude VAT, and you may be responsible for import duties, customs fees, taxes, or other charges imposed by your local authorities.

  • We are not responsible for delays, additional costs, or losses resulting from customs clearance or international shipping regulations.

You are solely responsible for complying with local laws and regulations applicable to your purchase.

7.2 Products

We offer both digital products (such as downloadable files, software, or digital content) and physical products (collectively, the "Products"). Product descriptions, pricing, and availability are subject to change at any time without notice.

7.3 Orders

By placing an order, you agree that:

  • All information you provide is accurate and complete.

  • You are authorized to use the selected payment method.

  • We reserve the right to refuse or cancel any order for any reason, including errors in pricing or availability.

7.4 Pricing and Taxes

All prices are listed in SEK unless otherwise stated. Prices do not include taxes, shipping, or handling fees unless explicitly noted. You are responsible for any applicable taxes, duties, or customs fees.

7.5 Payments

All payments are processed securely through Stripe, a third-party payment processor. We do not store your full payment information on our servers. By making a payment, you agree to Stripe’s terms and privacy policy, which you can find on Stripe’s website. Payment must be received in full before any product is delivered or shipped. In case of payment disputes or failed transactions, we reserve the right to withhold products or terminate services.

7.6 Digital Products

  • Digital products are delivered electronically.

  • Once a digital product is delivered or accessed, the sale is final and non-refundable, except where required by law.

  • You are granted a limited, non-exclusive, non-transferable license to use digital products for personal or internal business use only, unless otherwise stated.

7.7 Physical Products

  • Physical products are shipped to the address you provide.

  • Shipping times are estimates and not guaranteed.

  • Risk of loss and title pass to you upon delivery to the carrier, unless otherwise required by law.

7.8 Eligibility and Divination Disclaimer

  • You must be 18 years or older to purchase tarot readings or any divination services offered on this website.

  • All forms of divination, including tarot readings, astrology, numerology, or other predictive services, are provided for entertainment purposes only.

  • These services are not intended as a substitute for professional advice, including but not limited to legal, medical, financial, or psychological advice.

  • By using our services, you acknowledge that the results are for entertainment and personal reflection only, and you accept full responsibility for any decisions you make based on these services.

8. Shipping, Returns, and Refunds

8.1 Shipping

Shipping options, costs, and estimated delivery times are displayed at checkout. Delivery times are estimates only and not guaranteed. We are not responsible for delays caused by carriers, customs, or events outside our reasonable control.

8.2 No Returns and No Refunds

All sales are final. We do not accept returns or exchanges for physical products, and we do not offer refunds for digital products once delivered or accessed. No returns or refunds are accepted, except where mandatory consumer protection laws apply.

8.3 EU/EEA Consumer Rights – Digital Content Exception

If you are a consumer located in the EU/EEA, you acknowledge and agree that by purchasing digital content and requesting immediate delivery, you expressly consent to the immediate performance of the contract and waive your 14-day right of withdrawal under applicable consumer protection laws, to the extent permitted by law.

Nothing in these Terms affects mandatory rights that cannot be waived under applicable law.

8.4 EU/EEA Consumer Rights

If you are a consumer in the EU/EEA:

  1. Right of Withdrawal – Physical Products: You may cancel your purchase of physical products within 14 calendar days from the day you, or a third party you nominate, takes physical possession of the goods, without giving any reason. To exercise this right, contact us at contact@trionfimatto.com or via our website contact form. You are responsible for returning the products in their original condition. Refunds will be issued within 14 days of receipt of the returned goods, excluding any additional delivery costs you chose.

  2. Digital Products: By purchasing digital content that is delivered immediately (e.g., downloads, software, or online services), you expressly consent to immediate delivery and acknowledge that you waive the 14-day right of withdrawal once the product is accessed, in accordance with EU law.

  3. Mandatory Consumer Protections: Nothing in these Terms limits rights you may have under EU consumer protection laws, including rights regarding faulty, misdescribed, or non-conforming products.

9. Free Trials and Promotions

Free trials or promotions may be offered subject to additional terms. We reserve the right to modify or cancel promotions at any time.

9. Termination

We may suspend or terminate your access to the Services at any time, with or without notice, if you violate these Terms or if we discontinue the Services. You may stop using the Services at any time.

Upon termination, provisions that by their nature should survive will survive, including intellectual property, disclaimers, limitation of liability, and dispute resolution.

10. Disclaimers

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL THE COMPANY BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, OR USE, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICES.

OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THE SERVICES SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE [12] MONTHS PRECEDING THE CLAIM, OR [USD $100] IF NO FEES WERE PAID.

12. Chargebacks, Fraud, and Abuse

12.1 Chargebacks

If you initiate a chargeback, payment dispute, or reversal with your bank or payment provider, we reserve the right to:

  • Suspend or terminate your access to the Services;

  • Revoke access to any digital products provided;

  • Recover any fees, penalties, or costs incurred as a result of the chargeback.

You agree to contact us first to attempt to resolve any billing issue before initiating a chargeback.

12.2 Fraudulent Activity

We reserve the right to refuse, cancel, or reverse any order if we reasonably suspect fraud, unauthorized activity, or abuse of our Services. We may share relevant information with payment processors and law enforcement authorities where permitted by law.

12.3 Abuse and Circumvention

Any attempt to circumvent payment systems, licensing restrictions, digital delivery safeguards, or usage limitations constitutes a material breach of these Terms and may result in immediate termination without refund.

13. Indemnification

You agree to indemnify, defend, and hold harmless the Company and its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses arising out of your use of the Services or violation of these Terms.

13. Privacy

Your use of the Services is subject to our Privacy Policy, which explains how we collect, use, and protect your information. The Privacy Policy is found here.

14. Governing Law

These Terms are governed by and construed in accordance with the laws of Sweden, without regard to its conflict of law principles.

15. Dispute Resolution

15.1 Informal Resolution

Before initiating formal proceedings, you agree to attempt to resolve any dispute by contacting us at contact@trionfimatto.com.

15.2 Courts

Any dispute arising out of or relating to these Terms or the Services shall be subject to the exclusive jurisdiction of the courts of Sweden, unless mandatory consumer protection laws provide otherwise.

16. Changes to These Terms

We may update these Terms from time to time. We will notify you of material changes by posting the updated Terms and updating the "Last updated" date. Your continued use of the Services constitutes acceptance of the revised Terms.

17. Assignment

You may not assign these Terms without our prior written consent. We may assign these Terms in connection with a merger, sale of assets, or by operation of law.

18. Force Majeure

We shall not be liable for any failure or delay in performance resulting from events beyond our reasonable control, including but not limited to war, armed conflict, strikes, labor disputes, supply chain disruptions, pandemics, natural disasters, governmental actions, or failures of utilities or transportation networks.

19. Severability

If any provision of these Terms is found unenforceable, the remaining provisions will remain in full force and effect.

20. Language

In case of discrepancies between translations, the English version shall prevail.

21. Waiver

Our failure to enforce any right or provision of these Terms will not constitute a waiver of such right or provision.

22. Entire Agreement

These Terms constitute the entire agreement between you and the Company regarding the Services and supersede all prior agreements.

23. Contact Information

If you have any questions about these Terms, please contact us at:

Trionfi & Matto
Email: contact@trionfimatto.com
Or through our contact form on the website, linked here.